COMMERCIAL EXCELLENCE MANAGER CUSTOMER SOLUTIONS

In this position you'll articulate, implement and promote Commercial strategy of our Solutions in Smart Care and After-Sales Services. This role is pivotal in enabling the department to deliver value-added solutions, enhance customer satisfaction, and achieve revenue and growth targets.

Essential Duties and Responsibilities:

• Own and develop Commercial Excellence strategic pillar of Customer Solutions department
• Constantly challenge status quo and bring new opportunities to enhance commercial impact of Customer solutions
• Analyze market trends, customer needs, and competitive insights to identify opportunities for growth and differentiation
• Lead cross functional teams in developing new Customer Solutions
• Establish and monitor key performance indicators (KPIs) to measure the success of sales initiatives and customer solution programs
• Support the development of pricing, contracting, and go-to-market strategies that drive profitability and customer satisfaction

Requirements:

• Profound understanding of Medical Device industry, experience in a commercial role in SAAS is a plus
• 5+ years of experience in commercial excellence, sales operations, or a similar role within the medical device industry
• University degree in business or related fields
• Excellent communication and presentation skills, with the ability to influence stakeholders at all levels
• Full professional proficiency: English language
• Can-do attitude 
• Ability to succesfully deliver results in matrix structure
• Ability to travel internationally: about 25 % of time

What we offer:

• Exciting opportunity to become a part of a well-established international group and have a position with world-wide impact
• Competitive salary and wide scale of benefits
• Hybrid cooperation – to be discussed at the interview
• Location: Czech Republic

If you are interested, please, click on: Apply Now and send your CV.