Logistics and Demo Coordinator

SUMMARY

The Logistics Coordinator plays an integral part in supporting various functional units of the business, including Sales, Operations and Logistics. This position will also serve as the primary back-up for the Logistics Manager.

 ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, those listed below:

• Organize, prepare, and plan for product deliveries – including, but not limited to, acquiring quotes, selecting the appropriate vendors, communicating with drivers, etc.

• Maintain close communication with drivers and 3rd party warehouse employees to ensure timely and accurate shipments and deliveries

• Maintain close communication with the internal LINET team, including the Service team, in order to coordinate product demo repairs

• Maintain close communication with the LINET warehouse, Finance team, and Account Executives and provide frequent updates on status of deliveries, changes, etc.

• Must have the ability to work in a systematic and organized manner to maintain data regarding deliveries, product demonstrations, drivers, point of contact, delivery and pickup times, special requests, and special customer needs

• Provide daily tracking of shipments and demo deliveries from the warehouse to final delivery areas, and provide tracking information when needed by reaching out to various carrier websites and/or Account Executives

• Enter shipping information in various carrier databases and SAP.

• Follow-up with Account Executives, vendors, or carriers to obtain proof of delivery and/or delivery receipt.

• Enter new demo requests in the demo tracking sheet.

• Send Demo Performance Reviews and Delivery Performance Reviews to Account Executives

• Maintain Demo fleet inventory within local and 3rd party warehouses

SUPERVISORY RESPONSIBILITIES

This position does not have direct employee supervisory responsibility.

CHARACTERISTICS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items listed below are representative of the characteristics that are necessary to perform at the expected level in this assignment.

• Ability to work under extreme pressure
• Ability to maintain a well-organized work environment and manage day-to-day activities in a timely manner
• Strong result-oriented nature and an understanding of when to escalate items
• The ability to work with information systems and present data in a systematic manner
• Exemplary interpersonal skills – ability to work effectively with a variety of personalities and behavioral styles        
• Ability to organize and manage multiple priorities and deadlines
• Strong customer orientation for both internal and external customers
• Ability to think, act and innovate quickly to accommodate last minute requests or changes
• Ability to make independent, sound judgments and think outside the box to meet expectations
• Flexibility to assist in other aspects of operations that are not within typical day to day responsibilities

EDUCATION and/or EXPERIENCE

• Associates degree or equivalent; 3 years related experience and/or training
• Must be proficient in Microsoft Office Suite: Word, Excel, PowerPoint, Outlook.
• Must have experience in Logistics
• Product management certification is a plus

LANGUAGE SKILLS

Ability to respond to common inquiries or complaints from customers or members of the business or at-large community. 

MATHEMATICAL SKILLS

Ability to apply mathematical concepts and operations

REASONING ABILITY

Ability to define problems, collect data, establish facts, draw valid conclusions, and offer appropriate solutions

PHYSICAL DEMANDS 

While performing the duties of this job, the employee is regularly required to talk and hear.  The employee frequently is required to sit and stand.  The employee is occasionally required to walk and reach with hands and arms.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT 

The work environment is located at the North American Headquarters Operations location: 10400 Bryton Corporate Center Drive, Suite 150 Huntersville, NC 28078

TRAVEL

This position may require travel from time to time; around 25%.

Linet Americas, Inc. is an Equal Opportunity / Affirmative Action employer. 
All candidates are selected solely on the basis of legally permissible job related criteria.